Privacy Policy
This online privacy policy sets out how Direct Strata Management uses and protects any information
that you give our Company when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask for certain information by
which you can be identified when using our website, such will only be used in accordance with this
privacy statement. Direct Strata Management may change this policy from time to time by updating this
page.
Information Collection
To perform our services, personal information needs to be collected, disclosed and used by us.
This information enables us to perform a variety of items, among other services: repair and maintenance,
affect insurances, maintain the owner’s roll and minute book, issue levy statements and administer by-law compliance.
We may also use your information to contact you for market research or survey purposes. We may
contact you by email, phone or mail. We may use the information to customise the website according to
your interests.
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcodes and addresses
- Other information relevant to customer surveys and/or offers
Security
Our priority is ensuring that your information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard
and secure the information we collect online.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to
leave our site, you should note that we do not have any control over that other website. Therefore, we
cannot be responsible for the protection and privacy of any information, which you provide whilst
visiting such sites and such sites are not governed by this privacy statement. You should exercise caution
and look at the privacy statement applicable to the website in question.
Controlling Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you
may change your mind at any time by writing to or emailing us at support@directstrata.com.
Direct Strata Management will only disclose your personal information without notice only if required to
do so by law or in good faith that such action is necessary to:
- Defend the rights or property of Direct Strata Management;
- Acting to protect the personal safety of users of Direct Strata Management or the public;
- Comply with the law.
We may use your personal information to send you promotional information about third parties, which
we think you may find interesting if you tell us that you wish this to happen.
Under the National Privacy Principles, you can access personal information that we hold about you. To
ensure integrity and safety of your personal information, Direct Strata Management will only disclose
such information if our internal processes are satisfied. In certain cases we may charge you a fee for
access to information, but we will inform you at the time. If you would like a copy of the information
held on you, please email our office at support@directstrata.com.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us
as soon as possible, at the above email address. We will promptly correct any information found to be
incorrect.